Registration

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> How do visitors register for the Singapore Airshow?

Registration for Trade Visitors is now open. Click here to register as a trade visitor!

> Is there a group registration for Singapore Airshow?

Group registration for Trade Days is now available for groups of 30 persons or more. Please reach out to us at registration@singaporeairshow.com.

> What are the Admission Fees for Trade Days?

The standard rates for a Single Day pass is $70 per person, per day and a Four-day pass is $250 per person. Prices quoted are inclusive of taxes.

> What access does the trade pass allow?

The trade pass allows visitors to enter the Exhibition Hall and Static Display Area. The Opening Ceremony and Ribbon Cutting Ceremony are for invited guests only.

> Can trade visitors also visit the show on the Public Days?

The Trade Visitor Pass is valid only for entry during the trade days of 11 to 14 Feb 2020. For access during the Public Days of 15 & 16 Feb 2020, Trade Visitors will need to purchase Public Day tickets separately. 

Please note that ticket sales for the Public Days will be made available in December 2019.

> Is there a contact for registration enquiries? 

Yes, visitors may send their enquiries to registration@singaporeairshow.com

> Who can visitors contact if they did not receive a verification email after registering online?

Visitors may send their enquiries to registration@singaporeairshow.com. Please indicate Name and Email used for registration for easy reference.

> Can additional day passes be added to a completed registration?

Yes. Upon registration, login details to the Visitor Centre will be emailed to the registrant. The registrant will be able to purchase additional day passes through the Visitor Centre. For any enquiries, please email to registration@singaporeairshow.com.

> Will there be on-site registration for Trade Day Passes?

Yes, visitors can register on-site during Trade Days.

> Can visitors collect trade passes on behalf of someone?

No, trade visitors are to be present when collecting their trade passes.

> When and where can passes be collected?

All passes are to be collected on-site during the event days at the registration counters.

Trade Invitations

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> How do visitors register for the event using the complimentary Trade Invitation?

Visitors will have to register online with the registration PIN stated on the Trade Invitation by 28 January 2020 in order to enjoy complimentary admission to the show. Please note that the complimentary Trade Invitation is only extended to guests by the exhibiting companies and partners of Singapore Airshow 2020.

> Can visitors also register for the Business Forums if they register for the event using the complimentary trade invitation?

Yes, visitors can register for the Business Forums if they are using the complimentary trade invitations. However, the Business Forums are still chargeable at S$100 per person, per forum. As limited seats are available, visitors are encouraged to register for the Business Forums in advance.

> Can trade visitors also visit the show on the Public Days?

The Trade Invitation is valid only for the trade days from 11 to 16 Feb 2020. Visitors will need to purchase Public Day tickets separately should they wish to visit the show on the Public Days over the weekends on 16 and 16 Feb 2020. Public day tickets will be available for purchase in December 2019.

Business Forums

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> Which Business Forums will be available at the show?

There will be three business forums at the show -- Next Generation MRO in a Digital World, Changing The Game For Manufacturing, and the inaugural edition of Innovation Forum.

> Do visitors need to register for the Singapore Airshow to attend the Business Forums?

Yes, visitors will need to be a registered Trade Visitor in order to attend the Business forums.

> Do visitors need to pay to attend the Business Forums? 

Yes, the Business Forums are chargeable at S$100 per forum. 

> Can visitors still register for Business Forums at a later date after registering as a Trade Visitor?

Yes, visitors can still register for the Business Forums (subject to availability of seats). Registered visitors may register for Business Forums via their Visitors Centre account. 

Conferences

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> How do visitors register for the Singapore Airshow Aviation Leadership Summit (SAALS 2020)?

Attendance for the Summit is strictly by-invitation-only. For any enquiries regarding the conference, please write in to als@singaporeairshow.com.

> When and where is the Singapore Airshow Aviation Leadership Summit held?

The summit will be held on 9 & 10 February 2020 at Pan Pacific Singapore.

Media

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> How do Media register for a Media Pass?

Media will have to submit their media accreditation application through the Singapore Airshow website by clicking here. Please note that all accreditation applications are subject to approval. Media personnel may contact pr@singaporeairshow.com for an enquiries.

Visitors Centre

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> How do Trade Visitors retrieve their login details for to Visitors Centre?

The login details will be sent over to you through the provided email address after registration. Visitors may also use the 'Forget Password' function on the login page and the password will be resent to your email. 

> Who can Trade Visitors contact if they did not receive their Visitor Centre login details?

Visitors may send their enquiries to registration@singaporeairshow.com. Please indicate Name and NRIC / Passport Number in the email for easy reference.

> What should I do if I forget my Visitors Centre password?

Visitors may click on the ‘Forget Password’ function on the login page and a ‘Reset Your Password’ email will be sent over to your email.

Exhibitors Centre

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> What should exhibitors do if they are unable to log in to the online Exhibitors Centre? 

Exhibitors may send their enquiries to enquiries2020@singaporeairshow.com for assistance.

B2B Meeting Scheduler

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> What is the B2B Meeting Scheduler?

The B2B meeting scheduler is an online appointment scheduling system that facilitates business matching for the Trade Show. The system allows Trade Visitors to pre-arrange appointments with Exhibitors for the show days.

> How do Trade Visitors/Exhibitors get access to the B2B Meeting appointment scheduling system?

Trade visitors who opt-in to the programme during registration, and all exhibitors will get access to the scheduling system. Login details to the system will be emailed to the registrant/exhibitor in early January 2020. For assistance, please email enquiries2020@singaporeairshow.com.

Flying Displays

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> When are the Aerobatic Flying Displays?

The Aerobatic Flying Display schedule for Singapore Airshow 2020 will be made available at a later date. Click here to subscribe to our mailing list to receive updates.

> Where is the best location to view the Aerobatic Flying Displays?

The best location to view the Aerobatic Flying Displays is at the Plaza, which is an open outdoor area in front of the exhibition hall. There is also a grandstand at the Plaza for visitors. However, seats are limited and are on a first-come-first-serve basis.

> Will the Airshow site be very noisy during the aerobatic flying displays?

Yes, the Airshow site will be very noisy during the aerobatic flying displays. Visitors are advised to bring along ear plugs.

> What are the Flying Teams for the aerobatic flying displays?

The flying team listing will be published in January 2020. Please check the website for the latest update.

Static Aircraft Displays

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> Where is the Static Aircraft Display located?

The Static Aircraft Display Area is situated right beside the main exhibition hall.

> What aircraft are on display?

The static aircraft listing will be published in January 2020. Please check back for the static aircraft listing.

Car Park Labels

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> How do exhibitors and trade visitors purchase car park labels?

Exhibitors may purchase car park labels through the online Exhibitor eManual. For trade visitors, more information on Car Park Labels will be released at a later date.

> Can coach labels be purchased?

Coach labels are only available for exhibitors. Please send your enquiry to carpark@singaporeairshow.com.

> Are there any other car parks near to the show event?

The nearest car park is at the Changi Ferry Terminal, however it is recommended that all visitors park at our General Car Park as access to the exhibition site is via Changi Exhibition Centre.

Visitors are reminded NOT TO park along Changi Coast Road as vehicles will be towed away.

Hotel Accommodation

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> How do visitors arrange for hotel accommodation?

Visitors can contact our Official Travel Agent – Accolade for assistance with accommodations. Click here to enjoy special hotel rates when you book with our Official Travel Agent.

> Are there any special rates at the Official or Supporting Hotels for Singapore Airshow attendees?

Yes, Singapore Airshow attendees enjoy special rates at the Official and Supporting Hotels. These rates are applicable only if you book your accommodation through our Official Travel Agent. Click here to know more about these special rates.

> Are there any complimentary shuttle bus services from the Singapore Changi Airport to the Official or Supporting hotels?

No, there are no complimentary shuttle bus services from the Singapore Changi Airport to the Official or Supporting hotels. However, airport transfer services can be arranged by the hotels for a fee.

Visa

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> Do visitors need to apply for a visa to enter Singapore?

To find out if a visa is required, visitors may refer to the Immigration & Checkpoint Authority of Singapore (ICA) website at www.ica.gov.sg.

> How do visitors apply for a visa?

To apply for a visa, please check out the application requirements here.

> How do visitors obtain a letter of support from Singapore Airshow for visa application?

Visitors may send an enquiry to enquiries2020@singaporeairshow.com. Please note that trade visitors must first complete their registration before requesting for the letter of support.

Facilities

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> Are there any function rooms available for exhibitor bookings?

The function rooms are located near the front of the exhibition hall and are open for booking by exhibitors.

To check room availability and bookings, please contact us at enquiries2020@singaporeairshow.com or at the on-site Exhibitors Service Centre.

> Are there any Corporate Hospitality Desks available for exhibitor bookings?

Yes, there are Corporate Hospitality Desk available for exhibitor bookings. They are conveniently located within the Registration Gateway.

Exhibitors may contact Mr Danny Soong at dannysoong@experiaevents.com for more information.

> Is there a lounge for Exhibitors? 

Yes, there is an Exhibitors Club lounge for exhibitors to use. Each exhibitor can invite up to 2 guests to the Exhibitors Club lounge. 

Please note that access to the lounge is strictly upon presentation of the Exhibitors Club card. Each exhibiting company will be issued with an Exhibitors Club card.

> Is there internet access at the show site?

The Internet Centre, located within the exhibition hall, offers well-equipped multi-station internet connection where guests can check email and access the internet on a complimentary basis throughout the day. There are also several Wi-Fi hotspots available within the exhibition hall where visitors may enjoy complimentary Wi-Fi access throughout the day.

> Is there internet access at the show site?

The Internet Centre, located within the exhibition hall, offers well-equipped multi-station internet connection where guests can check email and access the internet on a complimentary basis throughout the day. There are also several Wi-Fi hotspots available within the exhibition hall where visitors may enjoy complimentary Wi-Fi access throughout the day.

> Are there any complimentary golf buggies at the event? 

Yes, there are complimentary golf buggies circling the show ground at the event. Visitors do not need to register in advance for this service, simply hop on to the golf buggies at the event.

> Is there a prayer room where visitors can conduct their prayer ritual?

Yes there is. Please refer to the on-site location board for the exact location.

> Is the show site disabled-access friendly?

Yes, the show site is disabled-access friendly. Visitors may purchase a car park label to drive into the show site.

> Are there ATMs at the show site?

No, there are no ATMs at the show site. Visitors are advised to bring sufficient cash.

> Is smoking allowed at the show site?

Yes, but only within the designated smoking areas. Please refer to the on-site location board for the exact locations.

> Is baggage storage or lockers available at the Singapore Airshow?

Baggage storage, lockers or coat check services are not available at Changi Exhibition Centre. Visitors are encouraged to travel light.

> Is first aid or medical assistance available?

Yes, a medical centre is available on-site to assist members of the public.

General

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> What are the opening hours of Singapore Airshow on Trade Days?

Please refer to the following for the opening hours on Trade Days. 

Trade Visitors will only be allowed entry into the Exhibition Hall at the official opening hours.

11 Feb (Tue):

Opening Hours: 12pm – 5pm

First Admission: 12pm

Last Admission: 4:30pm

12 - 14 Feb (Wed - Fri):

Opening Hours: 9:30am – 5pm

First Admission: 9:30am

Last Admission: 4:30pm

> What should I do with the lost & found items?

You can pass it to the Registration Counter, Information Counter or Event Service Centre located within the exhibition hall. 

> What if I lost my item at the Singapore Airshow?

You can approach the Information Counter or the Event Service Centre to report the loss of your items. 

> What do we do if someone requires medical assistance?

Please refer them (if they are still mobile) or bring them personally to Medical Post at Function Room 8.

> Are Cameras and Photography allowed in the Singapore Airshow?

Are Cameras and Photography allowed in the Singapore Airshow?

> Are personal mobility devices allowed to enter into Changi Exhibition Centre?

No. All mobility devices such as Bicycles, Electronic scooters, skateboards are not allowed to be used or to enter into Changi Exhibition Centre.

> Are there lockers provided for visitors?

No, there will be no lockers provided. Hence, visitors are encouraged to travel light. 

> Will ear muffs or ear plugs be provided at the airshow?

No. Visitors are encouraged to bring their own ear muff and ear plugs as it can be very noisy at the Airshow.